Every donated vehicle goes through the same process, whether it arrives spotless or on the back of a flatbed.
Step one: assess honestly
The first job is not repair, it is assessment. A technician puts the vehicle on the lift and works through a full inspection — brakes, suspension, cooling, electrical, tyres, body integrity. We write down everything, including the things we would want to know if we were buying it ourselves.
Step two: repair to a standard, not a budget
This is where we differ from a resale operation. There is no incentive to do the minimum, because nobody is buying the car. The standard is simple: would we be comfortable if a member of our own family drove this every day?
Step three: hand it over properly
The recipient receives the vehicle at no cost, with the paperwork done and a year of maintenance already arranged. No surprise bill three months later.